Is it just me or does anyone else out there ever feel unsafe when a service member such as a cable TV provider or plumber comes to your house? I know this is going to make me sound like a crazy person but whenever I have to have a technician enter my home I worry about what kind of person they are. Maybe I am just paranoid but I think part of it is being smart after living in New York City for 15 years. I’ve never had anything stolen personally but I’ve heard stories online and from friends about shady people and the things they have done. The reason I bring it up is because recently I had to call a company for water heater installation. My water heater broke in the middle of winter and I needed one replaced ASAP. It was right during the very cold stretch where the temperatures were below freezing for about a week so I couldn’t wait very long for a new one. Based on my criteria of speed and safety being the number one priority I called A Good Plumber Inc. and had them come out to help install the new unit. The reason I called this company is because after reading through their website I discover that everyone of their employees is given a thorough background check. Additionally, every employee must pass a preemployment drug screen in order to be considered for the plumbing job so I felt fairly safe knowing that everyone was checked out. Once I had the company narrow down I just had to see if they had any dates available. This is another reason why I chose A Good Plumber Inc. because they had several convenient appointment times available and a reputation for showing up on time. They value customer service highly in that company so I knew that whoever came out to service the pipes in my house would be friendly and courteous.
On the date my water heater was to be installed the plumber showed up exactly on time. His name was Larry and he had a big smile and gave me a good handshake. He introduced himself and asked politely to be let in and see where the water heater was to be installed. I let him to the basement and we had pleasant conversation while he got the pipes ready for the new unit. He was actually quite a nice guy and I enjoyed his company while he worked. He said he really liked working for this company because they had a reputation for having great plumbers which he was proud of. He definitely took his job seriously but was pleasant to be around at all times. While he was there he checked the faucet in the kitchen because I had been dealing with elite for some time. For this he didn’t even charge me as it was just a simple turn of his wrench and a realignment of a few hoses. I thought this was a great gesture and it endeared me to this company greatly. The next time I need any plumbing repair I will absolutely be calling A Good Plumber Inc. because of this wonderful experience.